1. Personal Information We Collect

When you visit our site, we automatically collect details like your IP address, browser type, time zone, and cookies. If you make a purchase, we also collect your name, billing/shipping address, email, phone number, and payment method.

2. How We Use Your Personal Information

We use your data to process orders, send confirmations, ship your items, respond to your questions, and improve your experience on our site.

3. Sharing Your Information

We only share your data with trusted third parties, like payment processors and delivery companies, to complete your order. We never sell your data.

4. Behavioral Advertising

We may use your information to show you personalized ads through platforms like Facebook, Google, or Instagram, based on your behavior on our site.

5. Your Rights

You have the right to request access, corrections, or deletion of your personal data. Contact us any time and we’ll help you.

6. Data Retention

We keep your order information for our records unless you ask us to delete it. This helps with returns, support, or future orders.

7. Cookies

We use cookies to remember your preferences, keep your cart saved, and understand how visitors use our site. You can turn off cookies in your browser settings.

8. Security of Your Data

We use secure servers, encryption, and trusted third-party tools to keep your data safe. However, no method is 100% secure online.

9. Do Not Track

Some browsers send a “Do Not Track” signal — we do not change our data collection practices in response to that signal.

10. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or for legal reasons. We’ll post updates here with the “Last updated” date.

11. Contact Us

For questions, complaints, or to exercise your rights, please email us at privacy@chicthreads.com or use the contact form on our website.